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a Retailer? Use our Find A Retailer service to find a store near you or an on-line retailer. « Back to top What is your privacy policy? We have the utmost respect for your privacy. We do not share your email addresses or telephone numbers with anybody. « Back to top How do I make a return or an exchange? All returns or exchanges must be made through the retailer where you purchased the item. « Back to top How can I get replacement parts? Please contact the retailer where you bought the item for replacement parts. « Back to top Are lighting installation instructions online? Yes. Installation instructions are available as a downloadable file on the product details page. « Back to top Do you export orders? We do not ship directly to consumers. Please work with your favorite store or on-line retailer. « Back to top Is Quoizel Tiffany a real Tiffany? Some of our Tiffany designs are reproductions of original Louis Comfort Tiffany designs. Others are from our own creation. All are individual, handcrafted pieces of art glass. « Back to top Are your lamps real Lennox porcelain? Yes, they are. America's pre-eminent maker of fine china since 1889, Lenox has joined with Quoizel to create an exceptional collection of lighting products. Quoizel's stylish designs accentuate the warmth and graceful beauty of Lenox patterns, integrating intricate piercing, 24- karat gold banding and traditional detailed embossing. Crafted from luminous china, hand-polished cast brass and shades made of the finest European fabrics, each heirloom-quality piece will be treasured for generations. « Back to top Where did the name Quoizel come from? In 1930, our founder, Michael Chaikin began making and selling table lamps at a shop on Manhattan's 25th Street. He called the company Quoizel, a name suggested by a friend interested in astrology for the conjunction of several planets at the time of the company's birth
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